Returns & Refund Policy
Last Updated: 2026
60-Day Money-Back Guarantee
We stand behind SodaPeak. Every order is covered by our 60-Day Results or Refund Guarantee. If, after at least 30 days of consistent daily use, you are not fully satisfied with your results, simply contact our customer service team and we will guide you through the refund process.
How to Request a Refund
Email us at contact@customercs.com with your order number and the email or name used at checkout. Our support team will respond with the next steps.
Refund Timing
Refunds are processed to the original payment method once your request is confirmed. Please allow up to 5-10 business days for the refund to appear on your statement, depending on your bank or card issuer.
Eligibility Window
Refund requests must be made within 60 days of the original purchase date. We recommend giving the product at least 30 days of consistent use before requesting a refund, as individual results can take time to build.
Shipping Issues
If your order arrives damaged, incomplete, or you believe it was lost in transit, contact us as soon as possible so we can resolve the issue quickly.
Contact
For any question about your order, refund, or shipment, reach out through our Contact page or email contact@customercs.com.